About
About this guide
Who writes this, how it is paid for, what it will not do, and how to tell us when something on it is wrong.
What this site is
An independent, non-commercial guide to what has to be done when somebody dies in the United Kingdom, and to living with the loss afterwards.
It exists because the information is scattered. The legal rules are on GOV.UK in the register of a government department. The emotional reality is on charity sites written for people who already know the vocabulary. What a funeral actually costs is on the standardised price lists of eight thousand separate funeral directors. Nothing puts the three together and says them plainly, in order, for somebody reading at four in the morning who has never done any of this before.
What it will not do
Sell you anything. No funeral plans, no insurance, no memorials, no solicitor referrals, no affiliate links, no advertising, no directory listings, no sponsored pages.
Advise on your situation. We cannot arrange a funeral, act on an estate, tell you whether a claim will succeed, or give legal, medical or financial advice. Where you need that, the free services that can give it are listed on where to get help , and the practical ones — the Bereavement Advice Centre, Citizens Advice — are genuinely good.
Track you. No analytics, no cookies, no third-party requests of any kind. Nothing about your visit is recorded or shared, which on a subject like this seems the least we can do. See the privacy policy .
How it is written
Everything on the site is checked against the primary sources — GOV.UK, nidirect, mygov.scot, the Competition and Markets Authority’s funerals order, the relevant statutes, and the charities’ own published information. Where the four nations differ, we say so on the page rather than describing England and hoping.
Where we are not certain of a figure, we say a range and tell you to check the current one. Published rates — crematorium fees, benefit amounts, court fees — change every year, and a guide that pretends otherwise is worse than one that admits it.
Pages carry the date they were last reviewed. If something looks stale, it may well be.
What this domain used to be
This address belonged to a family funeral home in Coedpenmaen, Pontypridd, which stopped trading. Rather than let the pages die, the site was rebuilt as a guide — and the old addresses were kept.
So coffins , urns , hearses , funeral pricing and what happens when someone dies are all still at the addresses people and search engines already had for them. They explain the choices now, instead of listing one firm’s stock. Nothing has been deleted and left as a dead link, and Wales has a section of its own partly because the site started there.
None of the previous business’s contact details, photographs or trading claims are used anywhere on this site, and the firm has no involvement in what is published here.
Getting in touch
Write to [email protected] , or use the form below.
We read everything. We are most useful to you when you are telling us that something is wrong, out of date or missing — particularly a helpline number or a set of opening hours, which we correct the same day.
We cannot help with an individual funeral, estate or benefit claim, and we cannot reply out of hours. If you need to talk to somebody now, please do not wait for us: Samaritans answer on 116 123, free, at any hour, and the rest of the free services are on where to get help .
Questions people ask us most
Are you funeral directors?
How is the site funded?
Can you help me with my own situation?
Something on the site is wrong. What do I do?
Can I reuse or print pages from this site?
Do you track visitors?
You do not have to work this out in one sitting
Very little has to be done on the first day, and almost nothing has to be decided tonight. Start with the step-by-step guide, and if you need a person rather than a page, the helplines are free and answered by people who do this every day.